Privacy Policy

Unless otherwise stated below, the submission of your personal information is not required by law or contract in order to enter into a contract. You are under no obligation to disclose the information. There are no consequences if you are unwilling to provide your information. This applies only if no indication to the contrary is given in the following processing operations. Any information relating to an identified or identifiable natural person is referred to as "personal data".

Data Protection Officer: Christian Reindl
E-mail: data@coachingarea.net

1. information about the collection of personal data

In the following, we will inform you about the collection of personal data when using our website. All data relating to you personally, such as name, address, e-mail address, telephone number and user behaviour, is referred to as personal data.

CoachingArea GmbH is responsible pursuant to Article 4(7) of the EU General Data Protection Regulation (hereinafter always "GDPR"). The company is located at Cranachstraße 7, 80797 Munich, Germany, has a HRB number: HRB 257320 at the Munich Local Court and the VAT ID: DE332685148. The Chief Executive Officer is Thiago Calderaro, as stated in the imprint.

If you contact us by e-mail or via a contact form, the information you provide (your first and last name as well as your e-mail address) will be stored by us in order to answer your questions. We delete the required data in this area as soon as it is no longer necessary, or we restrict processing if there are legal retention obligations. If we use commissioned service providers for certain functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the relevant processes below. We also mention the specified requirements for the storage period.

2. your rights

You have the following rights in relation to the personal data which relates to you:

  • right of access,
  • right to data portability,
  • right to restrict processing,
  • right to object to processing,
  • right to rectification or erasure.

You also have the right to lodge a complaint with a data protection authority about our processing of your personal data.

3. collection of personal data when visiting our website

If you use the website for information purposes only, without registering or providing us with additional information, we only collect personal data that your browser transmits to our server. We collect the following data when you want to visit our website to help us technically ensure the stability and security of our website (legal basis are Art. 4 No. 1 & Art. 6 para. 1 p. 1 lit. f GDPR):

The IP address, the access status/HTTP status code, the date and time of the request, the time zone difference to Greenwich Mean Time (GMT), the language, the content of the request (specific page), the website from which the request originated, the amount of data transferred, the browser and the version of the browser software and the operating system incl. its interface are included.

4. hosting

We use the cloud deployment platform Vercel (Vercel Inc. 340 S Lemon Ave #4133 Walnut, CA 91789, USA; "Vercel). We have entered into a commission processing contract with Vercel in accordance with Art. 28 GDPR. Our contract with Vercel also includes the EU Standard Contract Clauses (SCC), which guarantees data protection in accordance with EU directives. Through Vercel, this website is hosted via the external service provider Amazon Web Services ("AWS").

The hosts servers store personal data collected on this website. This may include, for example, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data. We use the host to fulfil our contractual obligations to potential and existing customers (Art. 6 (1) (b) GDPR) and to ensure a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 (1) (f) GDPR). Our hoster will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions regarding this data.

Our servers are located in Frankfurt am Main, Germany. However, AWS also processes your information in the USA, among other places. The address of the provider is 410 Terry Avenue North, Seattle, WA 98109, USA; "AWS". If you reside in the European Economic Area or Switzerland, Amazon Web Services EMEA SARL (38 Avenue John F. Kennedy, L-1855 Luxembourg) is responsible for your data.

AWS has implemented rules to comply with international data transfer. These rules apply to all activities around the world where AWS processes personal data of EU citizens. These measures are based on the clauses of the EU Standard Contract (SCCs). AWS is committed to complying with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the US. The basis for these clauses lies in an implementing decision of the EU Commission. The decision and the corresponding standard contractual clauses are available here, among other places:
https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

For more information on the objection and removal of AWS, please visit:

5. use of AWS CloudFront (DNS)

This is in accordance with our legitimate interest pursuant to Art. 6 para. 1 lit. f of the GDPR. A CDN is a network of global servers that has the ability to deliver content optimised for website users. It is possible that individual information is processed in the server log files of AWS to achieve this purpose. In addition, we maintain log files to ensure that our website is stable and secure.

As a processor, AWS acts as the recipient of your personal data. It is our legitimate interest pursuant to Art. 6 (1) p. 1 lit. f of the GDPR not to operate a content delivery network. Without processing, the website cannot function. AWS will only store your personal data for as long as it is necessary for the aforementioned purposes. You have the right to object to the processing. It is necessary to carry out a balancing of interests to determine whether the objection is successful.

For more information on how to object and how to remove AWS, please visit https://aws.amazon.com/de/privacy/.

AWS has implemented rules to comply with international data transfer. These rules apply to all activities around the world where AWS processes personal data of EU citizens. These measures are based on the clauses of the EU Standard Contract (SCCs). For more information on Amazon's privacy policy, please visit https://aws.amazon.com/de/compliance/gdpr-center/.

6. use of cookies

Cookies are stored on your computer. This gives you complete control over the use of cookies. By setting appropriate technical preferences in your internet browser, you have the option to be informed before cookies are installed and to decide individually whether to accept them. Furthermore, you can prevent the storage and transmission of the data contained therein. It is possible to delete cookies that have already been stored at any time. However, we would like to point out that in this case you may not be able to fully use all the functions of this website.

You can find out how to manage cookies in the main browsers (including how to disable them) by following the links below:

7. technically necessary cookies

According to § 15 para. 3 p. 1 TMG, the use of cookies or similar technologies is permitted. With the processing of your personal data in accordance with Art. 6 para. 1 lit. f of the GDPR, we primarily want to ensure optimal functionality of the website as well as a user-friendly and effective design of our offer. You have the right to object to the processing of your personal data at any time on the grounds of your particular situation.

8. use of Google Analytics (tracking & analysis)

Google Analytics, a web analytics service provided by Google LLC, is used on our website. The address is 1600 Amphitheatre Parkway in Mountain View, California, 94043, USA; "Google"). If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data under applicable data protection laws.

The data will be used to analyse this website and its visitors and for marketing and advertising purposes. On behalf of the operator of this website, Google will use the data collected for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. It is possible to collect various data such as the IP address, the date and time of the page view, the click path, information about the browser and device you are using, pages visited, the referrer URL (the website from which you accessed our website), location data and purchase activity. The IP address that your browser sends via Google Analytics is not merged with other data from Google.

Technologies such as tracking pixels, web storage in the browser and cookies enable Google Analytics to analyse website usage. Normally, the data collected about your use of this website is transferred to a Google server in the USA and stored there. IP anonymisation on this website is activated. This means that your IP address will initially be reduced by Google within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only rarely is the entire IP address sent to a Google server in the USA and shortened there.

By downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de, you can prevent Google Analytics from collecting and processing your data, including your IP address.

You can set an opt-out cookie to prevent the collection and storage of data by Google Analytics across devices. Opt-out cookies prevent your data from being collected when you visit this website in the future. For this to be fully effective, you must opt-out on all systems and devices used. Google will continue to receive requests if you delete the opt-out cookie.

Further details on the terms of use and data protection of Google Analytics can be found at the following addresses:

9. use of Google Ads (Conversion Tracking)

On our website, we use the online advertising programme "Google Ads" and carry out a conversion tracking evaluation (visit action evaluation) in this context. An analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) is Google Conversion Tracking; "Google"). If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data under applicable data protection laws.

When you click on an ad from Google, a cookie for tracking conversions will be stored on your computer. The validity of these cookies is limited as they do not contain any personal information and are therefore not used for personal identification. Google and we can recognise that you have clicked on an ad and have been redirected to this page if you visit certain pages of our website and the cookie has not yet expired. Each Google Ads customer receives a different cookie. Therefore, it is not possible to monitor the cookies on advertisers' websites.

The conversion cookie data is used to create conversion statistics. We can determine the number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any personal data from users.

If necessary, your information will be transferred to the United States. In accordance with Section 15 (3) sentence 1 of the German Telemedia Act (TMG), cookies or similar technologies are used to process your personal data. This is done for our overriding legitimate interest in targeting site visitors with interest-based advertising. At any time, you have the right to object to this processing of your personal data on the grounds of your particular situation. You can deactivate individual advertising in the Google settings. Step-by-step instructions can be found at https://support.google.com/ads/answer/2662922?hl=de.
Alternatively, you can visit the deactivation page of the Network Advertising Initiative (Network Advertising Initiative) and follow the further opt-out information mentioned there to prevent the use of cookies by third-party providers. You will then not be included in the conversion tracking statistics

Further details and Google's privacy policy can be found at https://www.google.de/policies/privacy/.

10. use of Google AdSense

We use the AdSense feature of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data in accordance with applicable data protection laws. The purpose of the data processing is to rent advertising space on the website and to target visitors through interest-based advertising. By using this function, ads from the Google Display Network are served that are specifically tailored to the interests of visitors to the provider's website. Google uses cookies to analyse how users use the website. Normally, the information generated by the cookie about your use of this website is sent to a Google server in the USA and stored there. If required by law or if third parties process this data on Google's behalf, Google will pass this information on to third parties. Google will not associate your IP address with any other data.

The use of cookies or similar technologies is based on your consent pursuant to Section 15 (3) sentence 1 of the German Telemedia Act (TMG) in conjunction with Art. 6 (1) lit. a of the GDPR. Based on your consent pursuant to Art. 6 para. 1 lit. a of the GDPR, your personal data will be processed. At any time, you have the right to revoke the consent without affecting the lawfulness of the processing that was carried out based on the consent until the revocation.

Further details and Google's privacy policy can be found at the following links:

11. remarketing

a) Google

The remarketing or "like audience" feature of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") is used on our website. If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data in accordance with applicable data protection laws.

The application is designed to analyse visitor behaviour and interests. Google uses cookies to analyse the use of websites and to create interest-based advertising. Through the use of cookies, both visitors to the website and anonymised data on the use of the website are collected. Personal data of visitors to the website are not stored. When you visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas. If necessary, your information will be transferred to the United States.

The use of cookies or similar technologies is based on your consent pursuant to Section 15 (3) sentence 1 of the German Telemedia Act (TMG) in conjunction with Art. 6 (1) lit. a of the GDPR. Based on your consent pursuant to Art. 6 para. 1 lit. a of the GDPR, your personal data will be processed. At any time, you have the right to revoke the consent without affecting the lawfulness of the processing that was carried out based on the consent until the revocation.

More details on Google Remarketing and the privacy policy can be found at https://www.google.com/privacy/ads/.

b) Meta

The "Custom Audiences" remarketing function of Meta Platforms Inc (1601 Willow Road Menlo Park, CA 94025, USA; "Meta") is used on our website. The aim of the application is to address the users of the website through targeted advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been applied to the website. By visiting the website, a direct connection to the Meta servers is established on this tag. This tells the Meta server which of our websites you have visited. This information is transferred by Meta to your personal Meta user account. You will then be shown customised advertisements on the social networks Facebook and Instagram. If necessary, your information will be transferred to the United States.

According to Art. 15 para. 3 p. 1 TMG, the use of cookies or similar technologies is permitted. Due to our overriding legitimate interest in targeting site visitors with interest-based advertising, your personal data will be processed in accordance with Art. 6 para. 1 lit. f of the GDPR. At any time, you have the right to object to this processing of your personal data on the grounds of your particular situation. You can deactivate the "Custom Audiences" remarketing function here.

Further details on data collection and use by Meta as well as your rights and options to protect your privacy can be found in Meta's privacy policy:

12. use of Google reCAPTCHA

On our website we use the services reCAPTCHA and Invisible reCAPTCHA from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data under applicable data protection laws. The query aims to distinguish the input between automated or manual processing. For this purpose, your input will be passed on to Google and used there. In addition, Google is provided with the IP address and, if applicable, additional data for the reCAPTCHA and Invisible reCAPTCHA services. Google processes this information within the European Union and possibly also in the United States.

The processing takes place in accordance with Art. 6 para. 1 lit. f of the GDPR in order to protect our website from automated spying, misuse and SPAM. You have the option to object to the processing of your personal data pursuant to Art. 6 (1) (f) of the GDPR at any time if your particular situation so requires.

Below you will find more details about Google reCAPTCHA and Invisible reCAPTCHA as well as the privacy policy.

You can use the following links:

13. use of Google Fonts

We integrate on our website the fonts of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") as "Google Fonts".

If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data in accordance with applicable data protection laws. User information is used solely for the purpose of displaying fonts on users' browsers. It is included because of our legitimate needs for the safe, maintenance-free and efficient use of fonts, their uniform display and in consideration of possible restrictions under licensing law.

Further information can be found here:

14. use of Brevo

Brevo (Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany; "Brevo") is used by this website to send emails and newsletters and to provide important news about the platform. Brevo is a service that makes it possible to organise and analyse the sending of emails and newsletters. The information you have entered to receive newsletters, such as your email address, is stored on Brevo's servers.
We can analyse the behaviour of newsletter recipients based on our newsletters and emails sent with Brevo. It is possible to investigate, among other things, how many readers read the newsletter message and which link in the newsletter was clicked on frequently. All links in the email are tracking links that are used to count the number of clicks you make.

You must unsubscribe from the newsletter if you do not want any analysis from Brevo. We provide a suitable link in every newsletter message. You also have the option to revoke your consent at any time by sending an email (to: data@coachingarea.net) to the data protection officer indicated in our imprint.

The information that you have left with us for the purchase of newsletters will be stored by us until you unsubscribe from the newsletter and will then be deleted from both our and Brevo's servers. Data stored by us for other purposes, such as email addresses for the members' area, will not be affected by this circumstance.

If you voluntarily contact us by email or live chat, we will receive personal information such as your email address and possibly your name. In the course of fulfilling or initiating a contract, we provide these means of contact in order to respond promptly to enquiries. The information is not shared with anyone else.

In order to use this chat, it is necessary to integrate an external JavaScript on our website. This allows the service provider to access your browser information. If you do not need the chat, you can use the browser plugin Ghostery to block the chat from Brevo.

You can find more information about this in Brevo's privacy policy:

15. use of Hubspot

We use the customer relationship management system from HubSpot Inc (25 First Street, 2nd Floor Cambridge, MA, USA; "Hubspot"). The software company HubSpot originates from the USA and has a branch in Ireland. The branch is located at Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland.

Hubspot is used as a CRM system to manage the contact details of our customers and potential new customers. The purpose of processing your data is to engage with you and provide you with relevant information about our products. This enables us to communicate effectively during our sales activities and to find new business opportunities. The following personal data is collected, processed and stored: Name, title, email, telephone, role, organisation/club/company.

If necessary, only certain users can use the database to search for business information about customers and potential new customers, to contact new/customers by e-mail or telephone or to process support enquiries. Hubspot only uses the personal data for technical processing and does not pass it on to third parties. Our legitimate interest in carrying out sales activities in accordance with Art. 6 para. 1 lit. f of the GDPR leads to the processing of your personal data. As a processor, Hubspot acts exclusively in accordance with our instructions. Hubspot may store and process your information on servers outside the European Union (EU) or the European Economic Area (EEA).

For more details, please refer to Hubspot's privacy policy: Privacy Policy at https://legal.hubspot.com/de/privacy-policy.

16. use of YouTube

On our website, we use the option of embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube belongs to Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you reside in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data under applicable data protection laws.

This function displays videos stored on YouTube in an iFrame on the website. The "Extended data protection mode" button has been selected. This means that YouTube does not store any data about website visitors. Only after you have watched a video is data sent to YouTube and stored there. If necessary, your information will be transferred to the United States.

According to Art. 15 para. 3 p. 1 TMG, the use of cookies or similar technologies is permitted. Our main interest in a demand-oriented and targeted design of the website leads to the processing of your personal data in accordance with Art. 6 para. 1 lit. f of the GDPR. At any time, you have the right to object to this processing of your personal data on the grounds of your particular situation.

17. use of our platform

If you wish to use our Platform, you must register using your email address and a password of your own choosing (without using Facebook or Google Connect as set out in clause 17). For registration, we use the so-called double-opt-in procedure, which means that your registration is only completed when you have previously confirmed your registration via a confirmation e-mail sent to you by clicking on the link contained therein. If your confirmation is not received within 24 hours, your registration will be automatically deleted from our database. It is necessary to provide the above information, you can disclose further information voluntarily.

If you use the platform, your data may be made available to other participants of the platform in accordance with the contractual performance. Information about you will also be visible to users without a profile. Depending on whether you have provided it, the following information about you will also be visible: Your name, telephone number, the name of the organiser/club, the website of the organiser/club, the venue and information about your participating teams (team name, age group, playing strength, gender, inclusion team).

To prevent illegal access to your personal data by third parties, the connection is encrypted using SSL technology.

If you use our platform, your data required for the performance of the contract will be stored until you permanently delete your access. The basis of the right lies in Art. 6 para. 1 p. 1 lit. f of the GDPR. Unless you delete this voluntary data beforehand, it will be stored during your use of the platform. You have the possibility to monitor and change all information in the protected customer area (profile page/settings).

18. login with Google or Facebook Connect

You can log in to our app with your access data if you are already registered with Facebook or Google. In this case, no additional registration with us is required.

You will be redirected to the Facebook or Google website to enter your usage data and log in. This action links their profile on Facebook or Google to our application. Through the linking, we automatically receive the following information from Google LLC or Meta Platforms Inc: Profile picture and email address. See section 16 for how we use your information.

Please read the privacy notice and terms of use of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") to learn more about Google Connect and privacy settings. Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for processing your data in accordance with applicable data protection laws if you live in the European Economic Area or Switzerland.

Please read the privacy notice and terms of use of Meta Platforms Inc (1601 Willow Road Menlo Park, CA 94025, USA; "Meta") for more details regarding Facebook Connect and privacy settings. Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland) is responsible for your data if you live in the European Economic Area or Switzerland.

19. use of Here (maps)

On our website we have the option to embed Here maps. HERE Global B.V. (Kennedyplein 222-226, 5611 ZT Eindhoven, The Netherlands; "HERE") is responsible for processing your data and complying with applicable data protection laws.

This feature allows geographical data and interactive maps to be displayed visually. When you visit the websites on which HERE maps are integrated, the information of visitors to the websites is also collected, processed and used by HERE. Where applicable, your information will also be transferred to the United States.

According to Art. 15 (3) lit. 1 of the GDPR, the use of cookies or similar technologies is permitted. Our main interest in a demand-oriented and targeted design of the website leads to the processing of your personal data in accordance with Art. 6 para. 1 lit. f of the GDPR. At any time, you have the right to object to this processing of your personal data on the grounds of your particular situation.

More details on data collection and use by Here can be found in its data protection information:

In the Data Protection Centre, you can also change your settings to manage and protect your data processed by Here:

20. duration of storage

After conclusion of the contract, the data will initially be stored for the duration of the warranty period, then stored taking into account statutory retention periods, in particular retention periods under tax and commercial law, and then deleted unless you have consented to further processing and use.

21. rights of the data subject

If the legal requirements are met, data subjects have the right to information, rectification, erasure, restriction of processing and data portability in accordance with Art. 15 to 20 of the GDPR.
In addition, you have the right to object to processing pursuant to Art. 21(1) of the GDPR against direct marketing pursuant to Art. 6(1)(f) of the GDPR.

22. rights of objection

If the above-mentioned personal data processing is carried out on the basis of our legitimate interest pursuant to Art. 6 (1) (f) of the GDPR, you have the right to object to such processing with effect for the future in the case of a specific situation.

After objection, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

23. right of complaint to the supervisory authority

If you believe that the processing of your personal data is not lawful, you have the right to lodge a complaint with the supervisory authority in accordance with Article 77 of the GDPR.

Last update 20.11.2023